Relationship Officer
Summary
The role will be an interface between the company and its Members/ Data Providers. Must have an excellent rapport and develop relationship with Members/ Data Providers. Activities are conducted with the objective of increasing the amount of sales with the present Members
Responsibilities
- Build and maintain relationships with bureau subscribers to ensure customer satisfaction
- Identify and acquire new customers
- Execute customer relationship plans
- Ensure optimal customer service experience at every client interaction
- Make recommendations to the Head, Business Development on customer needs and marketing strategies.
- Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/ Data Providers
- Achieve revenue targets across different product/ service offerings by the company.
- Introduce new service offerings to customers
Requirements
- Minimum of a university degree in a numerate of semi-numerate discipline
- One year post qualification experience preferably in the financial services sector
- Must have good knowledge of Microsoft Office.
- Must have good knowledge of MS Office.
- Must have good knowledge of MS Office.
- Must have good knowledge of MS Office.
To apply, send your application with CV to hr@crccreditbureau.com with title of the job as subject of the mail.